Shipman House
131 Ka`iulani Street
Hilo, Hawaii, 96720, United States
(808) 934-8002

Reservation Policy


Before you book...

  • We are strictly NO SMOKING
  • Luggage may not be rolled in the house
  • The guest rooms are upstairs. We have no elevator or porter
  • There are no TV's
  • We remove shoes before entering the house. A local custom, it preserves the soft, historic Douglas fir floors
  • You may wear soft-soled house slippers or orthotic shoes indoors.

This is the Airbnb link for the Mauka Room (#1) in the Shipman House Guest Cottage:

This is the Airbnb link for the Makai Room (#2) in the Shipman House Guest Cottage:


Check in: 3:00 to 6:00 PM, or call for other times
Check out: 10:00 A.M.

To Reserve.

  • You may reserve at the availability calendar, or contact us directly
  • Phone (800) 627-8447 or (808) 934-8002
  • Email
  • Extra charges: $35 for third person (per bedroom, per night).
  • Taxes to add: Hawaii's Transient Accommodations Tax 9.25% and General Excise Tax 4.166%.


Full amount for one night stays and 50% for longer stays, with the balance due upon arrival.
We accept MasterCard, Visa, American Express and JCB, Cash and Travelers Checks.

Cancellations 95% refund for cancellations received more than two weeks before your reserved date. If you cancel less than 2 weeks before your reservation date, you will get that refund if we are able to re-book the room(s). *Cancellation period for Merrie Monarch Hula Festival: 60 days prior.

Ask about our 7-night and Active Military discounts.